Ticketing Info

The Rose Music Center at The Heights box office is located next to the main gate entrance of the venue. The venue box office is now open for the season: Mon-Fri 11a-6p and Sat 11a-2p. The venue box office will be closed on Memorial Day - Monday, May 29, The 4th of July - Tuesday, July 4, and Labor Day - Monday, September 4.

Concert Tickets are also available through Ticketmaster. Purchase online at www.Ticketmaster.com. By phone at 1.800.745.3000.

Dates, times and artists subject to change without notice.

Will Call Procedures

  • Patrons must have a picture ID, the credit card used to purchase tickets and, whenever possible, the confirmation number of their order. The box office cannot release tickets to a patron without a picture ID. The Box office can only release tickets to the patron(s) named on the account. The box office cannot accept Will Call tickets to be left in another person’s name.

Service Fees

  • The box office does not charge a service/convenience fee on tickets that are paid for with cash. Purchases completed made using a credit or debit card will be subject to a $1 per ticket fee. Purchases completed through Ticketmaster's selling channels will include additional convenience fees.

Special Offers

  • Four pack offers, vouchers, and discount/promotional tickets are not available for purchase or redemption on the day of the performance. There are no refunds or exchanges. Lost, destroyed, or left behind tickets cannot be replaced.

Gift Certificates

  • Gift certificates are available in multiples of $25, $50, and $100. All gift certificates are subject to availability. Gift certificates expire two years from date of purchase. Gift certificates can only be redeemed at the Rose Music Center at The Heights Box Office (during season) Monday-Friday 11am-5:30pm. Ticketmaster cannot redeem a Rose Music Center at The Heights gift certificate. Gift certificates are valid for most Rose Music Center at the Heights events. To purchase a gift certificate, please email This email address is being protected from spambots. You need JavaScript enabled to view it., please send us your name, address, phone number, credit card number, expiration date, number of gift certificates and the value; or call 513-232-5882 ext. 31 to place an order.  If ordering by e-mail or phone, gift certificate(s) will be mailed. All order(s) must be received by Noon on December 16, 2016.

Special Seating Arrangements

  • The Music Center at The Heights is fully equipped with ADA Accessibility entrances and seating. Patrons MUST SPECIFY if they need ADA, hearing impaired, or visually impaired seating at the time of ticket purchase. A ticket will be sold in the designated ADA section on a best available basis. These seats allow for one to three companions. ADA tickets can be purchased at Ticketmaster outlets, via phone at 800-745-3000, at Ticketmaster.com or visit the venue box office during operating hours.
  • If you are in need of further assistance, please call 937.610.0288.